FAQ
Read outAccommodation
You’ll be put on our waiting list with your application date and will automatically receive a reply confirming that we received your application. Should there be any questions regarding your documents or application, you’ll be sent an email.
Please note! This can take up to 7 days once you’ve submitted your application.
Please also check under “My Account” (Application FAQs) whether there were any problems with uploading your documents.
Especially after uploading your certificate of enrolment for the start of each new semester.
In general, free accommodation units are allocated according to the chronological order in which we receive the applications (waiting list). Ratios and quotas are applied for allocating accommodation in order to ensure a well-balanced residential make-up in the student hall of residence.
The Studierendenwerk München Oberbayern reserves the right to diverge from the waiting list in individual cases in order to ensure a socially stable residential make-up can be created and maintained.
More details regarding the ratios, quotas and allocation process can be found in our Policy for Allocating Accommodation under Item 4.
Accommodation units are usually offered via a “Festanschreiben” (regular accommodation offer), which is sent out approx. 3-8 weeks before the new student can move in.
It will be emailed to you as a PDF file, including a tenancy agreement as well as additional documents (supplementary agreement, notification regarding withdrawal). If you don’t accept the offered accommodation unit or if you don’t respond, your application will expire. Submitting the signed tenancy agreement as well as the direct debit authorization signed by the account holder within the stipulated period is an absolute requirement and is equivalent to accepting the accommodation offer. If you don’t accept the accommodation offer or don’t accept it in time or if we don’t get a response, your application will expire. In this case, you can submit a new application; you will however lose your position on the waiting list.
Due to the nature of student accommodation, there can be short-notice accommodation offers, which are sent out via a “Schnellanschreiben” approx. 1-2 weeks before a new student can move in. In such as case, an accommodation offer is sent out to several applicants; whoever replies first, according to the principle of priority, will receive the accommodation unit. All other applicants will keep their position on the waiting list.
Please note! If you were accepted for the offered accommodation unit (first person to reply) by being sent a tenancy agreement, please make sure to sign it and send it back to us within the stipulated period. Should you not return it in time, your application will expire.
In this case, you can submit a new application; you will however lose your position on the waiting list.
The tenancy is only in force once the tenancy agreement has been signed by the STW. First-time tenancy agreements are usually signed for a minimum period of one year.
If you suffer from physical disabilities or represent other hardship cases, you can be given priority in the allocation process. Applications must include documents confirming your situation. Applying for accommodation is carried out online to start with.
Please make sure to tick the box for hardship cases when applying.
Required documents:
a) Schwerbehindertenausweis” (disability card) or “Feststellungsbescheid” (official confirmation)
b) medical certificate (issued by a specialist responsible for the type of disability you’re suffering from (or who has completed specialized training in this field)) in German, or perhaps as an English translation.
c) You’ll need to additionally send an email to: haertefaelle@stwm.de including a short description of your situation and the type of accommodation you require.
Shortly after your situation and documents have been verified, you’ll receive a response by email.
No, unfortunately that’s not possible. We don’t arrange any appointments to look at rooms. As our accommodation units are occupied without any interruption it’s not possible for us to organize official viewings.
You’ll find pictures of the halls as well as detailed descriptions on our website.
The maximum tenancy duration is seven semesters for Bachelor, Lehramt, Diplom, Magister and Staatsexamen study programmes, and four semesters for Master study programmes. Cumulation is excluded. If you change to a new course of study, the remaining time left in your tenancy (“Restwohnzeit”) remains unchanged. The requirements for being authorized to live in the halls of residence must be fulfilled throughout the entire tenancy.
Our tenancy agreements are drawn up to suit your study progress. Due to renovation/construction work, the duration can however vary. You’ll receive additional information on this along with your tenancy agreement. However, prolonging your tenancy due to the regular tenancy period not yet being exhausted might be possible.
Up-to-date regulations for tenancy agreements signed AFTER 1st April 2024:
Tenancies can be extended under special circumstances. For example if the regular tenancy period has not yet been exhausted, in particular in the case of
• acute hardship (especially in the case of serious illness, death of a close relative, divorce proceedings, pregnancy and parenthood while studying)
• exceptional student commitment,
• evidently imminent graduation within one more semester (“Examensverlängerung”). “Examensverlängerung” is the last possibility of prolonging tenancies.
The Hardship Committee (“Härtefallausschuss”) can be consulted for the assessment of hardship cases (check Item 6 of our Policy for Allocating Accommodation); a commission made up of representatives of the halls and the STW can be consulted for the assessment of exceptional student commitment.
Extending tenancies due to illness or due to imminent graduation is, in general, limited to one semester each. Extending tenancies due to exceptional student commitment is limited to a maximum of two semesters. The committee can decide to make exceptions.
Regulations for tenancy agreements signed BEFORE 1st April 2024:
Honorary semesters for potential tenancy extensions that were obtained by 31st March 2024 remain valid. The maximum tenancy duration must not exceed 10 semesters.
1. House representatives as well as hall/Servicepaket tutors can apply for an extension of their tenancy of up to 4 semesters per person.
2. Network administrators
Network administrators can apply for honorary semesters of up to 4 semesters per person.
3. Special social commitment
Upon application, the StwM grants honorary semesters for special commitment in the hall of residence of up to 2 semesters per person/job.
The Hardship Committee (“Härtefallausschuss”) can be consulted for the assessment of hardship cases (check Item 6 of our Policy for Allocating Accommodation);
Extending tenancies due to illness or due to imminent graduation is, in general, limited to one semester each.
The deadline for applying for an additional semester is 1st June of any given year for tenancy agreements which end on 30th September or 1st December of any given year for tenancy agreements which end on 31st March. Applications are to be submitted via email using the available form.
Permission for extending tenancies can only be granted by the STW and only for one semester at a time; each case is decided upon individually. Applicants are not legally entitled to be granted an extension of their tenancy.
Yes, that’s possible. For further information, please have a look at the FAQ above on extending tenancies in general as well as Item 3 and 6 of our Policy for Allocating Accommodation.
Yes. If your tenancy agreement ends on 30th September, you’ll receive an email with further information on prolonging your tenancy sometime between the middle of April and the beginning of May of that year. Applications need to be submitted in time, including all the required documents, at the latest by 1st June of that year.
Any applications we receive after that date cannot be taken into consideration.
If your tenancy agreement ends on 31st March, you’ll receive an email with further information on prolonging your tenancy sometime between the middle of October and the beginning of November of the previous year. Applications need to be submitted in time, including all the required documents, at the latest by 1st December of the year preceding the end of your tenancy agreement.
Any applications we receive after that date cannot be taken into consideration.
No, that’s not necessary. The deposit is usually withdrawn 20 days after you receive the email “SEPA Ankündigung - Studierendenwerk München Oberbayern” (SEPA notification – Studierendenwerk).
Your rent will be taken off your account on the 8th day of each month.
Information on when the first rent payment will be withdrawn can be found in our email “SEPA Ankündigung - Studierendenwerk München Oberbayern” (SEPA notification – Studierendenwerk), which you’ll receive by the 3rd day of the month.
Along with the tenancy agreement, signed and sent back by the Studierendenwerk, you’ll also receive an attachment with information on how the handing over of keys is handled by your hall of residence.
The Studierendenwerk München Oberbayern’s accommodation units are rented out without any interruption.
Therefore it could be possible that your room shows damage and/or still needs to be painted after you have moved in.
Along with your tenancy documents, you’ll receive a form on which you can report any damage/irregularity that is present when you move in.
Please be aware that any damage that was not reported within two weeks after you moved in will be deducted from your deposit after you have moved out again. The filled in form is to be handed in with the caretaker.
Important information on moving in can be found on our website under Studierendenwerk Accommodation.
Once you’ve moved in, you’ll also receive an email from our Service Desk containing important information as well as the “Wohnungsgeberbestätigung” (confirmation of landlord required for registering your new address).
Yes. Every household in Germany must pay a certain fee for using the internet, radio and TV.
Also students who live in student halls of residence need to pay the fee (if you receive BAföG, you can apply for exemption.)
The fee is not included in the rent.
It may be possible to share it with others in shared flats. Talk to your flat mates about it.
In accordance with tenancy law, it’s not possible that the Studierendenwerk pays the licence fee directly.
Information for students in English can be found at www.rundfunkbeitrag.de/welcome.
After students have registered with the Residents’ Registration Office, it usually transfers the data to the “ARD ZDF Beitragsservice”. Consequently, every resident will be contacted separately and must respond in order to avoid a potential fine.
Yes, that’s possible. Our rooms are furnished with the essentials. You are very welcome to additionally furnish your rented room yourself, for example bring along small furniture.
This does not apply for communally used rooms in shared flats. These rooms are not rented out; tenants are rather entitled to use them for the intended purposes. For this reason, you’re not allowed to set up furniture and other items in these rooms.
There’s no storage possibility for the furniture that’s already in your room. If you want to store furniture, you have to organize it yourself.
IMPORTANT! Furniture that is provided by us and which you stored elsewhere must be back in the room when you move out. You’ll be charged for any missing furniture.
Yes, they do. Please find out the exact location of your hall’s laundry rooms once you’ve moved in. The tutors are always happy to help you find your bearings in your hall.
Please log in to “My Account” on our website and fill in a damage report.
You can also find a QR code near the caretaker’s office in your hall of residence, which you can scan. That will also lead you directly to our online damage report.
Your login details generally consist of the email address you provided as well as an automatically generated password, which you cannot change yourself.
You received them already when you submitted your application; they’re the ones you also use to upload your certificate of enrolment.
Yes, that’s possible. In order to do so, please get in touch with your administration by email or personally.
Roughly 4-6 weeks before you move out you’ll receive an email with all the relevant information on moving out.
The email will include information, for instance, on what needs to be cleaned, where to hand in your keys as well as further details regarding the repayment of your deposit.
Please set up a “Nachsendeauftrag” with the post office. A “Nachsendeauftrag” will automatically forward your mail to your new address ensuring it won’t land in your old letter box by accident.
Roughly 4-6 weeks before you move out you’ll receive an email with all the relevant information on moving out.
The email will include information, for instance, on what needs to be cleaned, where to hand in your keys as well as further details regarding the repayment of your deposit.
Yes, that’s possible. Please note! The STWM’s accommodation units are rented out without any interruption. Should you want to be present when handing over your accommodation unit on the day you move out you need to count with having to wait for a certain amount of time. We ask for your understanding, as this is due to a large number of residents moving out. Please arrange an appointment with the caretaker well in advance.
The entire deposit is refunded three to four months after your tenancy has ended onto the account which you last gave us, provided there was no damage found when you handed over your accommodation unit and there are no outstanding debts.
Please note that 150.00 euros will be retained until the final “Betriebskostenabrechnung” (settlement of utilities paid for and used) has been drawn up.
Yes, that’s possible. Please have a look at our Sublet Policy and register your subletting, submitting all required documents, within the deadline with the administrative office in charge of your hall.
Required documents:
- reason for subletting (e.g. document verifying internship)
- enrolment certificate of subtenant
- completed sublet registration form
Please note! The duration of the subtenancy is counted to your tenancy and CANNOT be added to the ordinary duration of your tenancy.
You have two options:
1. You find a subtenant for the period of time you’ll be gone. Have a look at our Sublet Policy and register your subletting, submitting all required documents, within the deadline with the administrative office in charge of your hall.
Required documents:
- reason for subletting (e.g. document verifying internship)
- enrolment certificate of subtenant
- completed sublet registration form
Please note! The duration of the subtenancy is counted to your tenancy and CANNOT be added to the ordinary duration of your tenancy.
2. You apply for “re-admission”. However, this is only possible if you’re away for 1 semester and not for a period of time lasting for example only 3-4 months.
You can interrupt your tenancy for one semester, provided you have at least 1 year left in your tenancy (“Restwohnzeit”). If you’d like to do this, please get in touch with your administrative office. You need to apply with them for re-admission.
Please note! You’re required to be enrolled at your university in Munich, Freising or Rosenheim for the entire time you’re away, no matter whether you’re taking a semester off or not.
How to proceed:
- Arrange a date for moving out with your administration and apply for re-admission, submitting the required documents.
- Provide an approximate date on which you’ll presumably require new accommodation.
- Vacate your room or apartment completely by the date you arranged. It will be rented out to someone else.
- Get in touch with your administration roughly 6-8 weeks before you’d like to move in again and let them know when you want to move back in. You will then be re-included in the allocation process.
Please note! If you don’t get in touch with us, we won’t automatically re-include you.
Applying for Accommodation
Requirements include:
1. You must be enrolled in a regular course of study(*1) at a university represented by the Studierendenwerk.
Jurisdiction of the Studierendenwerk München Oberbayern:
• Ludwig-Maximilians-Universität (LMU)
• Technical University of Munich (TUM) (*2)
• Hochschule München University of Applied Sciences (HM)
• University of Music and Theatre (HMTM)
• Munich School of Politics and Public Policy (HfP)
• International University SDI München
• Blocherer Schule
• Katholische Stiftungshochschule University of Applied Sciences (KSH)
• Rosenheim Technical University of Applied Sciences (TH Rosenheim, only for halls in Rosenheim)
• University of Applied Sciences Weihenstephan (HSWT, only for halls in Freising)
• University of Television and Film (HFF)
• Academy of Fine Arts (AdBK)
• International School of Management (ISM)
• Munich School of Philosophy (HfPh)
• Hochschule der Bayerischen Wirtschaft (HDBW), Munich Campus
• Ukrainische Freie Universität
(*1) regular course of study (“ordentlicher Studiengang”): “regular students” are students who are enrolled at a university or school of higher education and whose time and work is mainly used for their studies.
(*2) excl. Straubing Campus
2. Your monthly income must not exceed the up-to-date BAföG maximum rate by more than 30 %.
3. You must not have lived in the zones M-4 of the MVV area when you acquired your university entrance qualification (Abiturzeugnis). This does not apply for universities in Rosenheim and Freising.
Persons who fulfil any of the following criteria on the date they will presumably move in or want to move in are not authorized to live in our halls of residence:
• having a monthly income which exceeds the up-to-date BAföG maximum rate by more than 30%
• having had a tenancy agreement terminated by the Studierendenwerk
• having been banned by the Studierendenwerk from entering their premises (“Hausverbot”)
• living in or having lived in an accommodation unit with no valid tenancy agreement or without the consent of the Studierendenwerk
• having rent arrears or other financial debts with the Studierendenwerk
• after having completed a first undergraduate course of study, intending to enrol in another undergraduate course of study; or after having completed a Master’s degree programme, intending to enrol in a further course of study
• doctoral candidates or PhD students
• currently having a signed tenancy agreement with the Studierendenwerk
• not having at least 1 year left as a tenant (“Restwohnzeit”)
Furthermore, persons who, at the time of acquiring their university entrance qualification, are registered within the catchment area of the zones M to 4 of the MVV (Münchner Verkehrs- und Tarifverbund) are not authorized to live in our halls. This does not apply for universities in Rosenheim and Freising.
No, you’re not. By submitting an application, you let us know that you’re interested in one of our accommodation units; however, you’re not legally entitled to actually be offered one.
Applications are submitted online via the Studierendenwerk website (www.stwm.de/en/accommodation/application/online-application).
Applying for the winter semester is possible from the 15th of May in the year your studies begin, for the summer semester from the 15th of November the year before your studies begin.
Students who are already enrolled can apply at any time.
No, you’re not. Please have a look at our Policy for Allocating Accommodation or at the 2nd FAQ above (exclusion criteria). Exception: If you’ve completed a Bachelor’s degree programme, you’re eligible to apply for your Master’s.
You can choose up to three halls of residence at the main location of your course of study. However, your selection is not treated as a list of priorities.
You must add the following documents to your online application:
a) certificate of enrolment (Immatrikulationsbescheinigung), in the case of persons who are not yet enrolled the university’s acceptance letter or a document confirming the application with a university
b) the university entrance qualification (such as Abitur certificate)
c) in the case of postgraduate studies (Master’s) a document confirming the already completed previous course of study
d) a scan of your ID/passport
e) the completed form for personal details including in particular information on your registered address, the number of semesters you have been enrolled in your current course of study when applying (“Fachsemester”), information on the campus as well as on your needs and completed study programmes. You will need to confirm that the provided information is correct (entirely completed online application form).
As soon as you receive your certificate of enrolment or acceptance letter, it must be immediately uploaded on our website under “My Account”.
You’ll automatically receive your login details for uploading your documents in a separate email as soon as we have checked and registered your application.
PLEASE NOTE that this can take up to 7 days if many applications are submitted around that time.
My Account is a page on our website where you can upload your certificate of enrolment as well as other documents during and after the application phase.
You’ll receive your login details via email, as explained in the FAQ above. Please be sure to keep them safe. In general, login details consist of the email address you provided as well as an automatically generated password, which you cannot change yourself.
No, you don’t. Please once again log in under My Account to check your application status. It can take up to 7 days for your status to be updated, depending on the type of document you submitted. With certificate of enrolments even until 14th May or 14th November (deadline).
Explanation status:
a) “offen” (open, still to be dealt with)
b) “in Bearbeitung” (being dealt with, only for damage reports during the tenancy)
c) “erledigt” (settled, everything is O.K.)
d) “abgelehnt” (rejected, you’ll find the reason stated in the answer field on the right)
No, that’s not necessary. Just make sure to upload your acceptance letter or your latest certificate of enrolment at the latest by 14th May for the summer semester or at the latest by 14th November for the winter semester under “My Account”.
That depends on several factors. For instance, you need to have at least 1 year left as a resident (“Restwohnzeit”).
Further requirements can be found in our Policy for Allocating Accommodation under Item 1 as well as in the 1st and 2nd FAQ above.
If you’re unsure whether or not you are eligible to apply, please send an email to: wohnen-bewerbung@stwm.de
Yes, you can. Applying for accommodation is not binding. You can withdraw your application at any time.
To do so, simply send an email to wohnen-bewerbung@stwm.de.
No, unfortunately that’s not possible. You’re very welcome to apply for the same halls of residence and state whom you’d like to live with in the field “Extra Information” (Hinweisfeld). However, there’s no guarantee that it will work out.
It all depends on what rooms will be free.
Yes, that's possible. Both persons need to fulfil the application requirements (1st and 2nd FAQ).
Further requirements can be found in our Policy for Allocating Accommodation, Item 5.
a) Please both fill in our online application form.
b) Each of you needs to enter your spouse’s name into the appropriate field
c) You’ll also need to additionally send an email to: haertefaelle@stwm.de including a short description of your situation.
d) Attach the following documents:
1. Marriage certificate
2. In the case of families with children, also your children’s birth certificates
Yes, you can. Students with a child / single parents are entitled to apply for preferential admission in accommodation units which are intended for this purpose. Studying parents can thus be given priority in the allocation process.
However, all adults who live in the same household with the child or children must be enrolled at a university. Applications must include documents confirming your situation.
Required documents:
a) maternity record (“Mutterpass”) or birth certificate
b) You’ll need to additionally email a short description of your situation to haertefaelle@stwm.de.
Shortly after your situation and documents have been verified, you will receive a response by email.
Yes, that’s possible. Students with special needs are entitled to apply for preferential admission in suitably equipped accommodation units.
Students suffering from physical disabilities or representing other hardship cases can be given priority in the allocation process. Applications must include documents confirming your situation. Applying for accommodation is carried out online to start with. Please make sure to tick the box for hardship cases when applying.
Required documents:
a) Schwerbehindertenausweis” (disability card) or “Feststellungsbescheid” (official confirmation)
b) medical certificate (certificate issued by a specialist responsible for the type of disability you’re suffering from (or who has completed specialized training in this field)) in German, or perhaps as an English translation/please also note the information provided under these FAQs.
c) You’ll need to additionally send an email to: haertefaelle@stwm.de including a short description of your situation and the type of accommodation you require.
Shortly after your situation and documents have been verified, you will receive a response by email.
No, unfortunately that’s not possible. You're very welcome to get in touch by email: wohnen-bewerbung@stwm.de
We only accept one application per student (initial application). Any additional application will be deleted without further comment.
If you’ve already submitted an application and have a question regarding your application, you can get in touch with wohnen-bewerbung@stwm.de.
There can be several reasons for this; possible reasons might include:
a) You didn’t upload your up-to-date certificate of enrolment (Immatrikulationsbescheinigung).
b) You didn’t accept a binding accommodation offer or didn’t respond.
c) You didn't react to requests sent by the Online Application.
d) You cannot be contacted via the email address you provided.
We can check for you whether or not your application is still active. If you’d like us to do so, please send an email to: wohnen-bewerbung@stwm.de
No, unfortunately that’s not possible. Count with the approximate waiting periods stated on our website. The waiting periods are regularly updated. Due to lots of different influencing factors, it’s impossible for us to provide exact information.
Our up-to-date waiting periods for the individual halls of residence can be found here.
We can issue a document confirming that you’re on our waiting list. If you require this type of confirmation, please send an email to: wohnen-bewerbung@stwm.de
One semester lasts six months. It’s the period of time which you will approximately have to wait until you receive an accommodation offer. You can also convert the given waiting period into years, e.g. 4 semesters waiting period would be approx. 2 years after submitting your application.
No, they’re not. In general, free accommodation units are allocated according to the chronological order in which we receive the applications (waiting list). It’s irrelevant whether the free room is in the first, second or third hall that you chose in your application.
Yes, you can. However, it’s almost impossible for you to be offered a room via the Studierendenwerk. Check our waiting periods as well as the application requirements listed in the 1st and 2nd FAQ above. You can get in touch with the international office or the exchange coordinators of your university in Munich, Freising or Rosenheim.
Further information can be found on our website under International as well as in our Policy for Allocating Accommodation under Item 4.
As we only have a limited amount of accommodation available, we allocate our free rooms according to the chronological order in which we receive the applications (waiting list) as well as according to the latest allocation and funding policy. More detailed information can be found under Item 4 of our Policy for Allocating Accommodation.
Yes, that's possible, for instance, due to renovation works, opening of new halls as well as other reasons.
The waiting period which is stated for a hall of residence merely gives the approximate time span between submitting an application and receiving an accommodation offer.
No, unfortunately that’s not possible. You could merely look for a room as a subtenant, provided you’re enrolled at a university (no matter which one or where). However, the Studierendenwerk is not in charge of finding subtenants.
The following links provide information on accommodation websites, privately run halls of residence as well as our Private Accommodation Service:
FAQs Brand Studentenstadt Freimann
Anyone affected by this tragedy can contact our Advice Centre. Apart from that, there are also many other services you can turn to; we have put together the following list for you.
https://www.studierendenwerk-muenchen-oberbayern.de/en/advisory-network/
Outside our opening hours, you can also contact the following services:
Evangelische Telefonseelsorge (Protestant pastoral phone line)
Tel: 0800 - 111 01 11
Katholische Telefonseelsorge (Catholic pastoral phone line)
Tel: 0800 - 111 02 22
Münchner Insel
Marienplatz, underground level, 80331 Munich
Tel: 089 - 22 00 41 and 089 - 21 02 18 48
Mon to Fri: 9:00 a.m. to 6:00 p.m. and Thurs: 11:00 a.m. to 6:00 p.m.
KRISENDIENST Psychiatrie
Available by phone 24 hours a day
Tel: 0800 - 655 3000
DIE ARCHE Suizidprävention und Hilfe in Lebenskrisen e.V.
Saarstraße 5, 80797 München
Tel: 089 - 33 40 41
Mon to Fri: 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m.
We advise you to contact your university right away (faculty, examination office) to talk about how to go on from here.
Due to the current corona regulations, opening communal areas is not possible at the moment. We hope that a relaxing of restrictions will soon be possible. Apart from this, a concept will have to be devised in order to ensure future procedures have a sound legal basis. This will require further talks between the hall’s self-administration and the Studierendenwerk.
Every former resident of House 13 can receive, if she or he wants to, one semester added to the maximum duration of their residency. It is not important if you have already lived with us as a resident for 12 semesters (6 years). It is a bonus semester you receive for having to move.
It is not yet clear whether House 13 in the StuSta will be partly renovated or completely. The tenants will therefore get their deposit back or it will be transferred to their new accommodation without their rooms having been officially inspected.
Yes, if you have not been staying in a hotel nor have moved into another room (moved directly) in one of our halls of residence, you will be credited or refunded that part of the rent.
We cannot answer that question at present. The first step will be to document and assess the damage. After that, we will be able to judge if the house can be re-inhabited after the fire damage has been repaired or if it would make more sense to carry out a complete renovation.
Certain expenses, such as medication, seeing a doctor, ambulance services or therapy are refunded.
For this purpose, please contact our Service Desk (wohnen@stwm.de). We will then send you a form, which you have to fill in and send back to us.
In general, liability coverage for private property brought into the living quarters must be taken out through a household contents insurance policy (e.g. through your parents or yourself), which is to be used in the event of damage.
If you have further questions, please contact our Service Desk, if possible, by email: wohnen@stwm.de
Any questions concerning your accommodation should be, as usual, directed to your hall’s administration. If you live in the Studentenstadt, please send an email to: wohnen-team2@stwm.de.
Due to corona regulations, the reading rooms (including the ones in the Staatsbibliothek) are closed. We do not know for how long this will be the case. At the moment, the only possibility to study is probably at home.
Please arrange an appointment with our employees of the technical department. The best way would be to write an email to wohnen-technik@stwm.de or give them a ring during the opening hours.
Phone opening hours:
Monday to Friday 9:00 a.m. to 12:00 noon
Tuesday and Thursday 2:00 p.m. to 4:00 p.m.
Tel: 089 - 38196-1301/-1302/-1306
At the moment, no residents of the Studentenstadt’s House 12 have to move. Residents in our other halls of residence do not have to move either. When students move out of rooms in House 12, these rooms are going to remain vacant so that possible necessary short-notice renovation works can be carried out with as much flexibility as possible. We will possibly also choose this method for other upcoming renovations. The advantage of this procedure is that as few residents as possible have to move but that we are still flexible with regard to necessary renovations.
Basically, we have been planning for some time now to carry out extensive renovations in large parts of the Studentenstadt. Negotiations are being carried out with the Bavarian State Ministry of Housing, Building and Transport with regard to financing. At first, we are going to focus on Houses 9 and 12.
In order to be able to carry out renovations - or partial renovations - we had first decided that when students move out of their rooms in Houses 9 and 12, these rooms were to remain vacant. The concrete renovation concepts are currently being devised. Carrying out extensive renovations would be sheer impossible in a fully inhabited building. So far as it is possible, this gradual procedure is to prevent our current residents from having to move unnecessarily.
After a further inspection of House 9 and the resulting outcome, we will unfortunately not be able to proceed according to our initially planned approach (in House 9). We are sorry to say that it will not be possible to carry out the necessary renovations on this building if it is partly inhabited. For this reason, there is unfortunately no other alternative than all residents of House 9 having to move by the end of September 2021.
No, the cost for the firewatch will not affect our students’ rent.
A firewatch team consists of two security employees and is a form of organizational fire protection. Engaging a firewatch is a mere precautionary measure. In the case of a fire, it ensures that the fire brigade is alerted earlier and the students are made aware of the danger more quickly.
Because of the fire disaster on 16.02.2021, the Studierendenwerk München Oberbayern is going to have its entire real estate thoroughly re-examined in regard to fire safety. The City of Munich’s Fire Department irregularly carries out fire safety inspections, known as a “Feuerbeschau”. The defects discovered are then immediately remedied by technical personnel. Last autumn, the Feuerbeschau took place in the Studentenstadt for the Houses 9 and 12. The defects discovered were remedied. Because of the fact that these two buildings were constructed at the same time as House 13, they are being re-examined. In general, inspections are always only a snapshot. Since the buildings are also subject to constant change due to being inhabited, the Studierendenwerk München Oberbayern will have an additional inspection carried out as a precaution.
The firewatch teams that were organized by the Studierendenwerk München Oberbayern are employees of a security service, whose job it is to ensure the halls are safe and to immediately call the fire brigade in the case of a fire. We organized this additional service as our halls’ caretakers have other tasks to carry out and cannot continuously inspect the houses.
The fire severely damaged important supplies which are located in the basement of the house. Due to this damage, the house cannot be inhabited at the moment.
The investigations of the police are still going on. The cause of the fire is still unknown. The Studierendenwerk München Oberbayern has not received any additional information from the investigating authorities even upon enquiry. Due to the ongoing investigations, we are not going to comment on any statements to the contrary in the media and are not going to make any statements with regard to possible causes of the fire. We are cooperating with the authorities in charge and are doing everything in our power so that the situation is clarified as quickly as possible.
FAQs Umzug Haus 12
In all probability, the renovation works will begin in 2022. The renovation’s planning stage has already begun.
It is a challenge to organize for nearly 600 residents to move to other halls of residence within merely a couple of months. We therefore have to plan up ahead. For this reason, we will already start preparing the moves in October 2021.
Carrying out planned renovation works on old buildings cannot be avoided. This long-term investment in safety but also in ecology makes it possible in the long run to still be able to offer modern accommodation for students.
As all the tenancy agreements will expire at the latest by 31.03.22 and the fact that the building will be closed down has been known for a long time, no additional extension of residency can be granted.
The deposit which has already been paid for the single apartment in House 12 will be transferred to the new accommodation. Please be aware of the fact that there could be deductions, if e.g. keys or furniture are missing or damaged.
FAQs Umzug Haus 9
The reason for deciding that all residents of House 9 have to move is due to it not being possible to renovate House 9 bit by bit. This has been clear since the inspection that was carried out by an expert on 12.04.2021. Approx. 600 students are currently living in House 9 and it would not be possible for all of them to move to a different apartment within a short period of time. Planning ahead is absolutely necessary and that is why we have to start already in June.
In all probability, the renovation will be started in the fourth quarter of 2021. The renovation’s planning stage has already begun.
At the moment, we can only make a rough estimate for how long House 9 will be uninhabited. The period of time is somewhere between 9 months in the case of partial renovations and several years in the case of a complete renovation.
It is already a challenge to organize for 600 residents to move to other halls of residence within merely a couple on months. We are forced to plan ahead, which is why it is unavoidable to start organizing the moves already in April.
It can take up to 6 months until the result of the official public position/approval is known. We cannot wait for that long because, in the worst case, roughly 600 residents would have to move within a very short period of time, which would be sheer impossible at the beginning of the winter semester.
The Studierendenwerk is extremely sorry that due to the loss of more than 600 rooms the situation regarding the waiting list still cannot be eased to a great extent. The necessity of carrying out necessary construction work nonetheless still remains, even if these measures will temporarily affect the waiting list in a negative way.
It is already certain that there definitely will be construction work that cannot be carried out if the building is partly inhabited. Only after the renovations have been completed, can the building be inhabited again.
The deposit which has already been paid for the single apartment in House 9 will be transferred completely to the new accommodation; no deductions will be made.
Frequently asked questions: Housing and the pandemic SARS-CoV-2 / COVID-19
If there already is a new tenant for your room, you cannot remain living there, as this new tenant has already signed the tenancy agreement.
It is possible that other rooms in the halls of residence are still vacant, at the moment, due to other students terminating their agreements. We cannot, however, guarantee that there will be something free starting in connection. Please ring or email our administrative office.
No. In this situation, no student union would expect you to move out. The tenant’s right to physical integrity has priority over the landlord’s/landlady’s interest in having the tenant move out. Due to the fact that everyone is asked to show solidarity and drastically reduce their personal contacts, the tenant cannot be expected to move out - also for the reason of protecting others.
By the way, this also applies to other flats or shared flats in general.
Of course you can travel back home. As a Service Package student, the first important thing to do is to get in touch with your university to settle if it is possible for you to travel back at an earlier stage. After that, please contact our administration in order to clarify further details concerning your tenancy agreement.
Normally no, the terms stipulated in the contract concerning termination are still valid. In this case you should, however, contact the administration immediately, so that, we can together find a solution.
In the current situation, you do not need to worry about your tenancy agreement being terminated for this reason. But please contact our Rent Accounts Department immediately so that you don’t miss important deadlines!
Please email (mieten@stwm.de) the Rent Accounts Department.
Normally, there is the possibility of deferring your rent. Furthermore, there might be the possibility of applying for “Wohngeld” or BAföG. Together we will find a solution.
Yes, the tenancy agreement is still valid.
In most cases, terminating it without notice is not possible. The terms stipulated in the contract concerning termination are still valid. In this case, however, you should also contact our administration immediately, in order to find a solution for terminating the contract at an earlier stage.
Terminating your tenancy agreement is not possible just like that. Please contact - preferably by email - our administration, so that, we can together find a solution.
If you are planning to return home, please contact your German university up ahead. Should you be living in one of our halls of residence, please also contact our administrative offices.
The Federal Foreign Office provides up-to-date information about travelling and safety:
www.auswaertiges-amt.de/de/ReiseUndSicherheit/reise-und-sicherheitshinweise
You can also get information at your country’s embassy/consulate in Germany:
www.auswaertiges-amt.de/de/ReiseUndSicherheit/vertretungen-anderer-staaten
No. The fact that someone else contracted COVID-19 does not mean that there is a defect in your living quarters, and thus, you cannot reduce your rent.
Please understand that it is not possible to extend your residency due to the current special situation. In special cases of hardship, however, we will decide individually.
As a tenant of the Studierendenwerk München Oberbayern you do not have the right, despite the unusual situation at the moment, to terminate the contract using the “Special Right of Termination”.
The “Special Right of Termination” is only valid for the 30th of September of each year (3 months notice). There is, however, the possibility of terminating the contract early. In this case, please contact the administration.
Please contact us before collecting your keys if there are any signs of you being sick. By telling us up ahead you will be protecting yourself and others. Together we will find a solution!
Yes, students can move in as planned.
Should there be any changes, we will let you know.
Please pay attention to the current regulations for people who were tested positive: https://www.stmgp.bayern.de/coronavirus/haeufig-gestellte-fragen
It’s very important that you make sure to tell the people you are living with as soon as possible. That's the only way they can react appropriately to this situation. Our experience has shown that, especially in shared flats, the residents show solidarity and help each other, for instance, by doing errands. In shared flats, cleanliness and hygiene are especially important at the moment. We would also advise you to set up a schedule in your shared flat for using the shower and kitchen, in order to avoid unnecessary contact.
Should you have any more questions, you can also contact the service line of the Bavarian government: +49 89 122220
Private Accommodation Service
Please make sure to enter the ID correctly and pay attention to capital letters. The user ID has 6 digits. Don’t forget your user ID is only valid for a period of 6 months. If you received your user ID more than 6 months ago, you’ll need to register again.
If it turns out that the details mentioned in the offer are untrue or that the offer is untrustworthy, do let us know. You can either fill in our feedback form or simply send an email to pzv@stwm.de.
We also recommend not to pay your landlord or landlady in cash. But if you do, we strongly advise you to make sure you get a receipt.
Please send an email, including your name and date of birth, to pzv@stwm.de. We will then email you your user ID.
If that's the case, you must register again. You will also need to send us your latest certificate of matriculation. If you have any further questions regarding the Private Accommodation Service, please contact us via email at pzv@stwm.de or visit us in our office in the Alte Mensa in the Olympiadorf.
There could be different reasons for this:
- The email address that you provided in the form was incorrect.
- Your inbox was full when your confirmation was sent out
- We did not receive your documents.
In order to find out what exactly happened, please get in touch with us by email.
Your browser may be showing you an out-of-date version of the list. Please refresh the page to get an up-to-date list.
As there is always the danger of internet fraud, please never transfer any money for a security deposit, rent payment, or similar in advance. As the Private Accommodation Service merely hands on address details, the Studierendenwerk does not know the landlords or landladies personally.
Rent Accounts Department
Your rent will always be taken from your account on the 8th day of the month.
Please check our email “SEPA Ankündigung - Studierendenwerk München Oberbayern” [SEPA pre-notification – Studierendenwerk] to find out when the first rent payment will be withdrawn. You will receive this email by the 3rd day of the month.
The deposit is usually withdrawn 20 days after you receive the email “SEPA Ankündigung - Studierendenwerk München Oberbayern”.
If your rent cannot be withdrawn as stipulated, e.g. because there is not enough money on your account, it is possible to defer payment. Should this be the case, please get in touch with us by the 3rd day of the ongoing month, by email or phone. Please also let us know on what date you would like the rent to be withdrawn instead.
The contact details of the Rent Accounts Department can be found at the top of this page.
Please be aware of the fact that your bank will charge a fee should the direct debiting fail. You will have to pay this fee yourself; depending on what bank you are with, the charge will be somewhere between 3.50 euros and 10.00 euros.
Please contact us immediately by email and let us know on what date we can withdraw the rent instead. Please be aware of the fact that your bank will charge you any associated direct debit fees.
Should you not get in touch with us within ten days, you will receive a request for payment by email.
After having received the request for payment, please transfer the stated amount to the account mentioned, providing your Ident-Nr.
You will find your Ident-Nr. in the request for payment as well as in your tenancy agreement.
Requests for payment are sent out once or twice a month by email. Therefore, please regularly check the email account you provided in your tenancy agreement as well as its spam folder.
Requests for payment are not sent out by post.
The contact details of the Rent Accounts Department can be found at the top of this page.
It is possible to have your rent transferred by standing order.
You need to place the standing order with your bank. Please email us your bank’s confirmation. The contact details of the Rent Accounts Department can be found at the top of this page.
Please note that your rent could be increased during your tenancy, which would then require you to update your standing order.
Should there be adjustments regarding rent, tenants will be informed about this by email in November.
This information is also passed on to the house representatives, whom you are welcome to contact should you have any questions.
As soon as two months’ rent or one month’s rent plus the deposit are overdue, you will receive a notice of termination for your accommodation unit.
Should you be behind on your rent payments, please get in touch with us immediately so that we can find a solution.
The contact details of the Rent Accounts Department can be found at the top of this page.
Please get in touch with us immediately by phone or email.
There is also the possibility of paying off your outstanding rent by instalments. Please get in touch with us as soon as possible.
Our contact details can be found at the top of this page.
If you have arranged an instalment schedule, the following applies: should you fall behind with paying one or part of an instalment, or should we not be able to withdraw your monthly rent, the instalment schedule will no longer be valid and the entire outstanding amount will be due immediately.
Please get in touch with us immediately by email or phone.
Our contact details can be found at the top of this page.
The deposit is refunded three to four months after your tenancy has ended, onto the account which was last used by us, provided there was no damage found after you handed over your accommodation unit and there are no outstanding debts.
Please note that 150.00 euros will be retained until the final “Betriebskostenabrechnung” (settlement of utilities paid for and used) has been drawn up.
The deposit is refunded onto the account which was last used by us.
Should you wish us to transfer your deposit onto a different account, please email us the following information:
name of the bank
address of the bank
first and last name of account holder
account number
Bankleitzahl (bank code number)
BIC/Swift code
IBAN
The contact details of the Rent Accounts Department can be found at the top of this page.
As per your tenancy agreement, your monthly rent includes an advance payment for utilities. This advance payment can ultimately result in an overpayment or in your having to make an additional payment. For this reason, 150.00 euros from your deposit are retained until the next “Betriebskostenabrechnung” (settlement of utilities), provided it has not yet been drawn up.
This does not apply for tenancy agreements with a fixed charge for utilities.
Provided there was no damage found after you handed over your accommodation unit and there are no outstanding debts, you will receive the remaining 150.00 euros of your deposit after the final “Betriebskostenabrechnung” has been settled.
The calculation period usually goes from 01.10.XXXX until 30.09.XXXX. The final calculation of utilities depends on when you move out.
That means:
Overpayment and end of tenancy agreement 30.09. or before
Your balance as well as the retained deposit will be transferred onto the account last used by us within 8 weeks after you have received your final “Betriebskostenabrechnung”.
Additional payment necessary and end of tenancy agreement 30.09 or before
We will deduct the amount of the additional payment from the retained deposit and will transfer the difference onto the account you last provided.
Should the additional payment be higher than the retained deposit, we ask you to transfer the difference onto our bank account within two weeks. You will find our bank details on the “Betriebskostenabrechnung”.
Overpayment and end of tenancy agreement after 30.09.
150.00 euros of your deposit will be retained until the next “Betriebskostenabrechnung” is drawn up. The amount will be transferred, along with your balance, in the second quarter of the year following the calculation period onto the account last used by us.
The calculation period usually goes from 01.10.XXXX until 30.09.XXXX.
For instance, if your tenancy agreement ends on 30.09.2022, the remainder of your deposit will be refunded in spring/summer 2023. If your tenancy agreement ends on 31.10.2022, the remainder of your deposit will be refunded in spring/summer 2024.
Additional payment necessary and end of tenancy agreement after 30.09
150.00 euros of your deposit will be retained until the next “Betriebskostenabrechnung” is drawn up. We ask you to transfer the additional payment within two weeks onto our bank account. You will find our bank details on the “Betriebskostenabrechnung”.
You will be emailed your “Betriebskostenabrechnung” in the summer following the end of the calculation period. Therefore, please regularly check the email account you provided in your tenancy agreement as well as its spam folder.
Please email us your objection including your reasons within six months after receiving your “Kautionsabrechnung”. We will then get in touch with you.
The contact details of the Rent Accounts Department can be found at the top of this page.